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Field Service Engineer (#MR06_1536661146)

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Field Service Engineer (#MR06_1536661146)

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Reference #: MR06_1536661146
Location: Essex
Salary: £13 - £16 per hour + Overtime, Pension & Life Assurance
Sector: Construction & Infrastructure
Type: Permanent
Posted On: 11/09/2018

Field Service Engineer - Plant Machinery

Location - Essex

Salary - £13-16 per Hour DOE, plus Overtime (at time and a half), Pension, Life Assurance, 22 Days Holiday and other benefits.

Our client is a leading construction & industrial machinery dealer in the South East of England and from their strategically placed centres across the region, they provide full sales, service and parts support to their clients.

They are constantly investing in new technology, premises, training and development programmes, which means they can effectively and professionally respond to the ever changing requirements of the world.

Role - Field Service Engineer - Plant Machinery - Essex:

The business is currently in a position to hire an additional Field Service Engineer in the Essex region, to provide onsite customer support to their range of machinery, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

As part of the Service department and reporting into the Regional Manager, you main responsibilities will include:

  • Investigate, diagnose and resolve customer reports of technical problems with equipment
  • Service a wide variety of machines both on and off site
  • Complete job cards to a high standard promptly and within a given timeframe
  • Complete paperwork and timesheets in a timely manner
  • Request parts efficiently and effectively
  • Develop and maintain good working relationships with internal and external customers
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained
  • Ensure compliance with relevant procedures when repairing and inspecting equipment
  • Ensure work/personal equipment complies with all safety standards
  • Present a professional image at all times
  • Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
  • All Engineers must ensure that their own tools are safe and legal to use.

Candidate - Field Service Engineer - Plant Machinery - Essex:

The ideal applicant will need to demonstrate the following:

  • Solid mechanical aptitude
  • Strong customer service skills
  • Ability to service a wide range of heavy tracked plant machines
  • Ability to investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
  • Excellent verbal, written and critical thinking skills
  • Proficiency with MS Office
  • Interpersonal relationships/ customer awareness/ commercial awareness
  • Efficiency
  • Ability to work without supervision

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