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Head of Software Development (#SDHPMS_1536675251)

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Head of Software Development (#SDHPMS_1536675251)

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Reference #: SDHPMS_1536675251
Location: London
Salary: benefits package
Sector: Information Technology
Type: Permanent
Posted On: 11/09/2018

Job Description


Head of Software Development





Reports to:



Attractive Salary + Benefits package

Company Description

A complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, they are the market leader in innovative High-Speed Internet Access, Conference services, TV & Content solutions, PMS software. Many hotel chains, flagship independent hotels and public hospitals have entrusted their IT to the company.

Job Content

Key Areas of Responsibility:

As Head of the Property Management development you will be in charge of a team of 15 persons mainly based in London (a few additional members will also be based in Ireland and Sweden).

You will be responsible for the development, architecture and maintenance of the Property Management products.

You will supervise the full development lifecycle from technical specification, development, testing, release, technical documentation and training up to support escalation from support teams. You ensure agile and smooth execution, enforce development best practices, quality of deliveries and continuously look for improvement for efficiency.

You will work closely with the product managers to align deliveries with products requirements and specifications, to plan and prioritize deliveries according to company strategy.

You will adjust the team daily activities and priorities according to time to market and support operation need to ensure clients satisfaction.

You will report on roadmap progress, alert on deviation and propose updated plan.

You will report directly to the CTO and you will collaborate actively with the other heads of departments for cross-teams developments organisation.

You will adapt to company priority and strategy changes and adjust the roadmap, priorities and team plan accordingly.

Main job tasks:

Management and organisation of the team and look after team members carrier path

Definition and management of the team budget.

Reporting to management.

Develop roadmap definition and planning.

Control development lifecycle ensuring optimised development flow and integrated platforms across the different development teams.

Develop solutions, additional features and interfaces on PMS products and services.

Project management: scoping, time and costs estimation and management, planning, priority, delivers quality, follow-up and report on progress.

Coordinate and provide escalation support to company operational teams.

Managing the collaborations with other departments and teams/ cross team product development.

Support Sales process and RFP/RFQ/RFI with technical feedback, answers, and cost estimation

Qualification Requirements


University degree or equivalent

Essential experience required:

10 years managing development teams of 10+ persons in a technology environment

Experience in operations is a plus

5+-years software development experience

Desirable experience:

Experience working with PMS (Property Management Software) would be advantageous

Technical / job-related skills:

Software and web service architecture/design, agile methodologies, versioning, packaging, quality control and development with standard programming languages (C#, C/objective C, Java, Php, also ".net" framework, Delfi or SQL DB)

Windows platforms (Linux skills is a plus)

Networking concept

Project management

Software development lifecycle and methodology

Competencies / Specific personal & job-related demands:

Fluent in English speaking and writing. Other additional languages would be a plus.

Managerial competencies.

Naturally a team leader, team worker and team motivator.

Good communication skills and ability to interface with all levels of the company as well as with partners and possibly clients.

Corporate sense.

Knowledgeable in technology possibly including & beyond Hospitality Industry technology knowledge (Open Source technologies)

Be proactive, innovative and initiative

Able to find solutions adapted to the situation context and management expectations and guide the team accordingly.

Cost awareness.

Focus on results (scope, deadline, budget, quality)

Autonomous, able to take decisions in-line with company strategy and interests and with priority set by the management

Adaptability to priority changes

Able to work pragmatically under pressure

Ability to look at and consider the global picture including sales, operations and end clients (not limiting to scope in charge)

Additional Information

People Management:

  • Management of a team of 15+ people

Main stakeholders:

  • Product management team, other product development teams, CTO, Support teams

This Job Description is not exhaustive and is subject to change with the evolution of company activities and/or company organisation.

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