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Service Manager (#CF-105)

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Service Manager (#CF-105)

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Reference #: CF-105
Location: Barcelona
Sector: Construction & Infrastructure
Type: Permanent
Posted On: 15/01/2021

Job Title: Service Manager

Industry: Construction - Facades and Building Envelopes (Glass, Steel and Aluminium)

Location: Barcelona

Salary: Attractive Salary package



Experts in the design and construction of bespoke steel and glass structures, façades and complex building envelopes made from glass, steel, aluminium and other high-tech materials. For many years this company has invested in equipment, technology and R+D in order to develop and deliver groundbreaking projects, providing the highest level of quality and performance to its clients.






To manage, understand and implement all the servicing projects and to coordinate all the actions necessary to ensure the timely after-sales service in accordance with the company quality standards.




  • To Manage Technically, Financially and programmatically the after-sales customer requirements, complaints or non-conformities.
  • To control and ascertain that all the servicing interventions are completed in accordance with the agreed specification.
  • To ensure customer satisfaction and to guarantee good communication and alignment with all the project stakeholders.
  • To manage the after-sales servicing portfolio.
  • To provide sufficient information to ensure a high and consistent quality during manufacture and installation.
  • Ensure that the final documentation of the project is completed in terms of guarantees, instructions.



  • University degree in Mechanical Engineering, Civil Engineering, or any other relevant Engineering. Alternatively, possess a Technical Architectural degree.
  • Experience in production plants and machine shops.
  • Knowledge of European standard, building regulations and design guides.
  • Well-developed communication skills.
  • Excellent interpersonal skills to develop and maintain effective relationships with clients, third-parties and project teams.
  • Proven experience in design and use of Autocad 2D and 3D Solidworks.
  • Proven ability and advanced knowledge of Microsoft Office including MS Word, MS Excel, MS Outlook and MS Project.
  • Willing to travel frequently (approx. 40-60% of working time).
  • High English level.

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